Previous incidents
Major Database Outage
Resolved Sep 25 at 02:44pm CEST
The error has now been fixed.
1 previous update
OpenSSL misscompilation led to major OS corruption
Resolved Sep 17 at 01:46pm CEST
The backup was loaded successfully and everything should now work as usual.
2 previous updates
CDN CGI Major Outage
Resolved Sep 11 at 04:20pm CEST
We have loaded an older version of our Cdn CGI and everything should now work as usual again.
2 previous updates
Major outage
Resolved Sep 10 at 02:23pm CEST
Everything should work now. We loaded a backup.
1 previous update
Potential outage
Resolved Sep 04 at 01:26pm CEST
Post Mortem from 03.09.2024 “Incident”
As many have noticed on 03.09.2024, according to the status page DC-EU-GER-FRA-001 was not reachable and therefore offline. This is a miss information because our server potentially could not send pings to our status provider due to the failure of Contabon and therefore no heartbeat arrived.
Our changes
We have now made a change to our heartbeat program and the problem should no longer occur.
1 previous update
System Statistic log holes
Resolved Aug 14 at 01:43pm CEST
It looks as if the problem has solved itself.
1 previous update
Major Server Outage
Resolved Aug 14 at 12:35pm CEST
Everything should work as normally again.
4 previous updates
Mail Server Outage
Resolved Aug 05 at 02:30pm CEST
We've removed the rule and will apply a fix this night
2 previous updates
Unknown total outage
Resolved Jul 29 at 11:53am CEST
Everything should work again
2 previous updates
Major outage due to Kernel Panic
Resolved Jul 19 at 09:06pm CEST
We have just finished the review and can now say that the issue has been fixed. We will write a detailed and summarised postmortem over the weekend and publish it when we are finished. We apologise for the extremely abnormal downtime and hope that something like this never happens again.
12 previous updates