Previous incidents
Increase of Heartbeat Timeouts
Resolved Oct 27, 2024 at 4:00am UTC
The problem has been fixed.
2 previous updates
Major Database Outage
Resolved Sep 25, 2024 at 12:44pm UTC
The error has now been fixed.
1 previous update
OpenSSL misscompilation led to major OS corruption
Resolved Sep 17, 2024 at 11:46am UTC
The backup was loaded successfully and everything should now work as usual.
2 previous updates
CDN CGI Major Outage
Resolved Sep 11, 2024 at 2:20pm UTC
We have loaded an older version of our Cdn CGI and everything should now work as usual again.
2 previous updates
Major outage
Resolved Sep 10, 2024 at 12:23pm UTC
Everything should work now. We loaded a backup.
1 previous update
Potential outage
Resolved Sep 4, 2024 at 11:26am UTC
Post Mortem from 03.09.2024 “Incident”
As many have noticed on 03.09.2024, according to the status page DC-EU-GER-FRA-001 was not reachable and therefore offline. This is a miss information because our server potentially could not send pings to our status provider due to the failure of Contabon and therefore no heartbeat arrived.
Our changes
We have now made a change to our heartbeat program and the problem should no longer occur.
1 previous update
System Statistic log holes
Resolved Aug 14, 2024 at 11:43am UTC
It looks as if the problem has solved itself.
1 previous update
Major Server Outage
Resolved Aug 14, 2024 at 10:35am UTC
Everything should work as normally again.
4 previous updates
Mail Server Outage
Resolved Aug 5, 2024 at 12:30pm UTC
We've removed the rule and will apply a fix this night
2 previous updates