Previous incidents
Increase of Heartbeat Timeouts
Resolved Oct 27 at 05:00am CET
The problem has been fixed.
2 previous updates
Major Database Outage
Resolved Sep 25 at 02:44pm CEST
The error has now been fixed.
1 previous update
OpenSSL misscompilation led to major OS corruption
Resolved Sep 17 at 01:46pm CEST
The backup was loaded successfully and everything should now work as usual.
2 previous updates
CDN CGI Major Outage
Resolved Sep 11 at 04:20pm CEST
We have loaded an older version of our Cdn CGI and everything should now work as usual again.
2 previous updates
Major outage
Resolved Sep 10 at 02:23pm CEST
Everything should work now. We loaded a backup.
1 previous update
Potential outage
Resolved Sep 04 at 01:26pm CEST
Post Mortem from 03.09.2024 “Incident”
As many have noticed on 03.09.2024, according to the status page DC-EU-GER-FRA-001 was not reachable and therefore offline. This is a miss information because our server potentially could not send pings to our status provider due to the failure of Contabon and therefore no heartbeat arrived.
Our changes
We have now made a change to our heartbeat program and the problem should no longer occur.
1 previous update